Trust Beyond Borders

18 Mar Trust Beyond Borders

In today’s world it can be difficult and scary to know who you can trust and rely on to assist you with legal services, especially when you are seeking help in another country. Mayra Lamboglia de Ruzzi, Marianna and their team came highly recommended in multiple Facebook groups for expats, but even then you just don’t know who to trust, so I proceeded with caution. I’ve spent thousands of dollars on both good and bad legal counsel throughout my life so I’ve learned to look for key qualities for a great experience with attorneys before and after paying a retainer: 1) Communication, 2) Empathy, 3) Efficiency, 4) Expertise & 5) Customer Care.

My Spanish is also very rusty so I wanted to make sure that the law firm I chose to work with communicated with me clearly in English and was patient with me learning the cultural differences. Before visiting Panama they did a great job providing step by step instructions on what I needed to do before arriving and we got those things done efficiently.

When I went to their office, they greeted me cheerfully to explain the next steps and to my delight provided a video explaining EXACTLY what to expect and how to prepare for a visit to a busy government agency to meet their expeditor. I looked at it as a new adventure and to my delight their expeditor met me on time and walked me through the entire process so smoothly that I got out earlier than expected!

Every step of the way, they told me what to expect and prepared me for any delays and changes in the law. When it came time for me to leave, I felt peace of mind and relief knowing that I made a great choice with the Lamboglia’s! I highly recommend them based on my experience and that of others. You’re in good hands working with them.

• Marlene G